Nauthentic - Aire acondicionado náutico y servicio oficial Dometic en Palma

Nauthentic is a company specializing in marine air conditioning based in Palma. With over 25 years of experience, it installs, maintains, and repairs climate control systems on all types of boats and is an authorized Dometic installer and service provider, in addition to working with Frigomar and Webasto. It works with luxury yachts, sailboats, commercial vessels, and racing boats.

Services

Service	What’s Included
Installation	New air conditioning systems installed on board
Maintenance	Periodic inspections to extend the equipment’s lifespan
Repair	Diagnosis and repair of malfunctions
Refits and Upgrades	Replacement of older Dometic equipment
Official Dometic Service	Brand-certified technicians and replacement parts

Brands

• Dometic: authorized installer and technical service provider.
• Frigomar.
• Webasto.

Dometic is the most widely used marine climate control brand, with an extensive network of spare parts, making it easy to maintain the equipment for many years.

Projects

Photos on their website show Nauthentic technicians, in their pink uniforms, installing equipment in a yacht’s engine room, an air conditioning unit being hoisted aboard with a crane at the dock, and the company’s van next to superyachts moored in Palma. The website also features the 2014 DIME Service Award from Dometic, which was presented to Nauthentic.

Where They Work

The company is based in Palma, but the team also works in Italy and France and provides remote support in the Caribbean—a useful service for yachts that move between regions between seasons.

How Long Does a Marine Air Conditioning System Last?

According to Nauthentic, proper maintenance can extend the life of a system to between 10 and 15 years. The main factors that shorten its lifespan are:

Problem	Consequence
Clogged seawater filter	The unit overheats and loses efficiency
Worn-out water pump	Shutdowns due to high pressure
Uncleaned air filters	Bad odor and reduced airflow
Gas leaks	Stops cooling
Years without servicing	Costly breakdowns in the middle of the season

Basic Maintenance the Boat Owner Can Perform

• Clean the seawater filter often, especially in the summer.
• Clean the air filters on the evaporators.
• Check that water is draining through the hull drain when the system is running.
• Check the condensate drain to prevent water from accumulating in the bilge.
• Schedule a professional inspection before each season.

When to Replace the System

• If the system is more than 15 years old and breakdowns are recurring.
• If it uses an outdated refrigerant that is difficult to recharge.
• When performing a refit: this is the time to properly size the system’s capacity and improve air distribution.

Why Choose a Specialist

A boat’s air conditioning system combines refrigeration, a seawater circuit, electrical components, and ductwork within very confined spaces. A specialized technician knows where to install the equipment, how to determine the appropriate capacity per cabin, and how to prevent noise and condensation.

Frequently Asked Questions

Where is Nauthentic located? At Carrer d’Alexandre de Laborde, 3, units 1 and 2, in Palma.

Are you an authorized Dometic service provider? Yes, we are an authorized Dometic installer and service provider.

What other brands do you work with? Frigomar and Webasto.

How much experience do you have? Over 25 years in marine air conditioning.

Do you work outside of Mallorca? Yes, in Italy and France, and we provide remote support in the Caribbean.